bd118 Terms & Conditions

The key terms used in these Terms are defined below:

• "Platform" refers to the bd118 website, all its pages, services, and content.
• "Member" refers to any individual who has created an account on bd118 or is using the services.
• "Account" refers to a Member's personal registered user profile.
• "Real Money" refers to actual funds deposited on the platform in Bangladeshi Taka (BDT / ৳).
• "Bonus" refers to various promotional offers and credits provided by bd118.
• "Services" refers to all gaming, betting, and related services provided by bd118.

These Terms apply to all services and activities on the bd118 platform. We reserve the right to amend these Terms at any time. For significant changes, we will make reasonable efforts to notify Members. Continued use of the platform after any amendment constitutes your acceptance of the updated Terms.

2.1 Age Requirement

To use the bd118 platform, you must be at least 21 years of age. Account creation or use by minors is strictly prohibited. We reserve the right to request proof of age verification at any time.

2.2 One Account Policy

Each Member may hold only one account. If a single individual creates multiple accounts, all accounts will be closed and deposited funds may be forfeited. bd118 uses methods to detect multiple registrations from the same IP address or device.

2.3 Accuracy of Information

During registration, you must provide your full name, date of birth, email address, and any other required information accurately. Providing false or misleading information is a violation of these Terms and may result in account closure.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. You are responsible for all activity carried out through your account. If you suspect unauthorized access, notify our support team immediately.

3.1 Minimum Transaction Amounts

The minimum deposit amount at bd118 is ৳500 (across all methods). The minimum withdrawal amount is ৳1,000. Transactions below these limits cannot be processed.

3.2 Accepted Payment Methods

bd118 supports the following payment methods:

• bKash — Mobile financial service
• Nagad — Digital financial service
• Rocket — Dutch-Bangla mobile banking
• Upay — Mobile payment system
• Bank Transfer — Major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank

3.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 5 to 30 minutes. However, this time may increase if identity verification or a security review is required.

3.4 Withdrawal Conditions

Before processing a withdrawal request, bd118 will confirm that identity verification has been completed. For unusual or suspicious transactions, we may request additional documentation or place the transaction on hold.

3.5 Taxes & Charges

bd118 does not impose any additional charges on applicable transactions; however, your payment provider may apply their own fees. Any applicable taxes or duties are entirely the Member's responsibility.

4.1 Welcome Bonus

New Members will receive a 120% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. Depositing ৳10,000 or more earns the maximum bonus of ৳5,000, giving a total balance of ৳15,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times the bonus amount received. Example: for a ৳1,200 bonus, a total of ৳24,000 must be wagered before the bonus can be withdrawn (calculated on the bonus amount only, not on the deposit plus bonus).

4.3 Bonus Usage Rules

• Bonus balances cannot be withdrawn until the wagering requirement for that bonus has been met.
• Bonuses may only be used on games approved on the bd118 platform.
• Any attempt to earn bonuses through multiple accounts or fraudulent methods will result in the bonus being cancelled.
• bd118 reserves the right to modify or cancel any promotion.

4.4 VIP Program

bd118's VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

Progression to higher tiers depends on your gaming activity. Full details for each tier are available in the VIP section of the bd118 platform.

The following activities are strictly prohibited on the bd118 platform:

• Operating an account on behalf of a minor.
• Creating or using multiple accounts.
• Registering using a false identity or misleading information.
• Placing strategic bets with the intent to abuse bonuses (Bonus Abuse).
• Using automated software, bots, or hacking methods to access the platform.
• Exploiting technical errors or vulnerabilities in the platform.
• Conducting money laundering or illegal financial activities.
• Harassing, defrauding, or attempting to harm other Members.
• Any activity that is harmful to bd118's property or reputation.

If any of the above activities are detected, bd118 reserves the right to immediately close the account, forfeit the balance, and take legal action if necessary.

6.1 Game Results

The results of all games on bd118 are determined through Random Number Generator (RNG) technology, which ensures fair and unbiased outcomes. There is no manipulation or pre-determination of game results.

6.2 Game Providers

bd118 works in partnership with world-class game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. Each provider's own terms and conditions may apply.

6.3 Technical Errors

If a software or server technical error causes a discrepancy in a game result, bd118 reserves the right to void that round and return the wagered amount. No winnings will be paid in such cases.

6.4 Sports Betting

In sports betting, bd118 offers markets on cricket, football, kabaddi, and other sports. The rules governing bet acceptance and settlement are detailed in bd118's betting rules.

bd118 firmly believes in responsible gaming. We encourage Members to enjoy gaming in a safe and controlled manner. To support this, we offer the following features:

• Deposit Limits: You can set your daily, weekly, or monthly deposit limits.
• Self-Exclusion: If needed, you can request that your account be temporarily or permanently closed for a specified period.
• Reality Check: You will receive reminders during your session.
• Support: Contact our support team for assistance regarding gambling addiction.

For more information on responsible gaming, please visit our Responsible Gaming page.

bd118 places the highest importance on protecting your personal information. We use SSL encryption technology to keep all transactions and personal data secure. Full details on how your information is collected, used, and stored can be found on our Privacy Policy page.

We do not sell your personal information to third parties. However, limited information may be shared where necessary to provide services, meet legal obligations, or prevent fraud.

9.1 Closure at Member's Request

You may request to close your account at any time. You should withdraw your balance before making the request. Any remaining balance will be returned subject to applicable conditions being met.

9.2 Closure at bd118's Initiative

bd118 may close or suspend an account in the following circumstances:

• Violation of the Terms.
• Evidence of fraudulent activity.
• Suspicion of money laundering or illegal activity.
• Failure to complete identity verification or provision of false information.
• Operating multiple accounts.

If an account is closed due to a Terms violation, bonuses and related winnings will be forfeited. A decision regarding any legitimate real-money balance will be made following a review.

bd118 is an entertainment gaming platform. Gaming carries financial risk and there is a possibility of losing deposited funds. bd118 accepts no liability for the following:

• Any financial loss resulting from your gaming activity.
• A game being interrupted due to loss of internet connection or technical issues.
• Delays or failures by third-party payment providers.
• Any loss caused by unexpected server outages.

The bd118 service is provided on an "as is" basis. We do not guarantee uninterrupted availability of the service, but we will endeavour to resolve any issues promptly.

If you have a dispute or complaint, please contact our customer service team in the first instance. We will review all complaints with due attention and impartiality.

If the matter is not resolved, submit a written request for review. bd118 will review the relevant records and endeavour to reach a fair decision.

These Terms will serve as the final reference for resolving all disputes.

bd118's customer service team is available 24 hours a day, 7 days a week. We are ready to assist in both Bengali and English.

• Live Chat: Contact us directly through the platform.
• Email: [email protected]

We take every enquiry seriously and will endeavour to provide a resolution as quickly as possible.

bd118 reserves the right to modify these terms and conditions at any time. For significant changes, we will post a notice on the platform or inform you via your registered email. Continuing to use the platform after any changes will be considered your agreement to the updated terms.

The latest version of these terms and conditions will always be available on the bd118 website. You are advised to check it regularly.

All content on the bd118 platform — logos, trademarks, graphics, software, text materials and designs — is the intellectual property of bd118 and is protected by applicable law. Reproduction, distribution or use of this material without prior written permission from bd118 is prohibited.

It is every member's responsibility to read, understand and follow these terms and conditions. By using the bd118 platform, you acknowledge that you have read these terms and conditions in full and agree to them. Gambling carries financial risk — only bet the amount of money that, if lost, will not significantly affect your financial situation.