bd118's Privacy Policy —
Your Data, Our Responsibility

1 Definitions & Scope

This privacy policy ("Policy") applies to the bd118 platform (operated through the website https://bd118.lat) and all its services. When this Policy refers to "we", "us", or "bd118", it means the entity that operates the platform. "You" or "user" refers to any person who visits the bd118 website or uses its services.

The purpose of this Policy is to clearly inform you about what information we collect, how it is used, who it is shared with, and how you can maintain control over your data. This Policy is an integral part of bd118's Terms and Conditions and should be read alongside them.

2 Types of Information Collected

bd118 collects information according to the following categories:

2.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address

2.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal details

2.3 Technical Information

• IP address and browser details
• Device type, operating system, and screen resolution
• Website usage time and session details
• Cookies and local storage data

2.4 Gaming Behaviour Information

• Play history, bet amounts, and outcomes
• Preferred game categories and betting patterns
• Bonus usage and wagering progress
• Time spent on site and login frequency

3 Methods of Data Collection

bd118 collects information through various methods. The main methods are described below:

3.1 Information Provided Directly

When you register an account at bd118, log in, carry out financial transactions, or contact the support team, you provide information directly. This data collection is carried out on the basis of your informed consent.

3.2 Automatic Collection

When you browse our website, certain technical information is collected automatically. This includes server logs, cookies, and tracking pixels. This information is primarily used to ensure the site functions properly and to improve the user experience.

3.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, bd118 may sometimes collect information from trusted third-party verification service providers. This process is always carried out under applicable law.

4 Purposes of Data Use

bd118 uses the collected information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account, and to ensure secure login.
• Financial Transaction Processing: To process your deposit and withdrawal requests quickly and securely through bKash, Nagad, Rocket, Upay, or bank transfer.
• Service Improvement: To analyse your usage patterns in order to further improve the platform's features and user experience.
• Communication & Support: To respond to your requests, complaints, or questions, and to send important updates.
• Security & Fraud Prevention: To detect and prevent unauthorised use of accounts, money laundering, and other fraudulent activities.
• Responsible Gaming: To monitor user gaming behaviour and provide assistance and limit-setting options where needed.
• Legal Compliance: To provide required information to regulatory authorities in accordance with applicable laws and regulations.

5 Sharing Data with Third Parties

bd118 may share your information with third parties in certain specific situations. However, such sharing is always limited, purposeful, and restricted to what is necessary.

5.1 Service Provider Partners

bd118 works with certain trusted technology and service providers for payment processing, identity verification, technical infrastructure maintenance, and game software operation. These partners only have access to the information necessary to provide their services and are bound by the same standard of privacy protection obligations.

5.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful request from a regulatory authority, or the requirements of applicable law. In such cases, only the information legally required will be disclosed.

5.3 Business Transfers

In the event of a business restructuring, merger, or acquisition, user data may be transferred to the new entity. In such cases, users will be notified in advance and will receive protections equivalent to those under this Policy.

6 Cookies & Tracking Technologies

The bd118 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your browser or device.

6.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functioning of the website — such as maintaining login sessions and ensuring security. Without these cookies, the site cannot function properly.
• Functional Cookies: Used to remember your preferences and settings and to provide a personalised experience.
• Analytics Cookies: Collect anonymous statistics to understand how the site is used, helping us improve our services.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the website to not work properly. By continuing to use the bd118 website, you are considered to have consented to the cookie policy.

7 Data Storage & Security

bd118 treats the protection of your data as its highest priority. We apply industry-standard security measures.

7.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is kept in encrypted form.
• Access Control: Only authorised personnel have access to the required data, and every access is logged.
• Firewall & Intrusion Detection: Our server infrastructure is protected by advanced firewalls and continuous monitoring systems.

7.2 Data Retention Period

bd118 retains your data only for as long as necessary. Data for active accounts is retained for as long as the account remains active. After an account is closed, certain data may be retained for a specified period in accordance with legal and regulatory requirements. Once the designated period has passed, data is securely deleted or anonymised.

8 Your Rights

As a user of bd118, you have the following rights regarding your data:

8.1 Right to Access

You can find out what information bd118 holds about you, the purposes for which it is being used, and who it is being shared with. Contact our support team to obtain this information.

8.2 Right to Rectification

You can request the correction of any incomplete or inaccurate information held in your account. Correcting certain information may require going through a verification process.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal data. However, some data may need to be retained for a specified period due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object at any time to the use of your data for direct marketing purposes, and bd118 will respect that objection.

8.5 Right to Data Portability

You may request your data in a standard, machine-readable format, which will allow you to use it elsewhere if needed.

To exercise any of the rights above, contact us at [email protected]. We will respond to your request within 30 working days.

9 Protection of Minors

bd118 strictly provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a user is a minor, that account will be immediately suspended and all associated data will be deleted.

If you believe that a minor is using bd118, please notify us immediately at [email protected].

10 Policy Changes

bd118 reserves the right to update this privacy policy from time to time. The policy may change in the following circumstances:

• Changes to applicable laws or regulations
• Introduction of new services or features
• Changes to data processing methods
• Improvements to security measures

For significant changes, bd118 will notify users via email or a notice on the website. The updated policy will take effect from the date it is published. Continued use of the site after any changes will be considered as your consent to the new policy.

We recommend that you visit this page regularly to stay informed about the latest privacy policy.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, bd118's support team is always ready to assist you.

• Email: [email protected]
• Live Chat: Available 24/7 on the website
• Service Languages: Bengali and English

We try to respond to your privacy-related requests as quickly as possible. Your trust and confidence are extremely important to bd118, and we are always committed to handling your information with transparency.